Sybella Jewellery respects the Guidelines suggested by the Australian Direct Marketing Association, in its Code of Practice for Consumer Protection in ecommerce. In line with those guidelines, Sybella Jewellery would like you to be aware of the information we collect to provide your service. We do not provide third parties with access to your personal data, with the obvious exception of third party business partners.

Information we collect

1. Named individuals
2. Address
3. Telephone
4. Email address
5. Information about what services you have ordered
6. Information about what services you have enquired about
7. Correspondence between you and Sybella Jewellery
8. A customer relationship management system in which details of conversations might documented
9. Your visits to our website

What we do with your information

1. We do not make your personal information available to third parties
2. We do provide aggregate data to third parties
3. We will contact relevant people to communicate billing and technical issues
4. We may customise our email newsletters and communications to reflect your interest in a particular service
5. We do not store credit card details or personal financial details
6. We monitor and store your online requests for webpage’s and services for research and to keep a history of your transactions with the business

Email Communications

As a customer of Sybella Jewellery you will receive occasional email communications from us that relate to the services we provide to you, and you will have the option to opt-out of all non-essential email and postal mail. If you have any questions about our privacy policy, please feel free to contact us.